Friday, February 16, 2018

Recall Expansion Smokehouse Pet Products Inc. Recalls All Lots Of “Beefy Munchies” Sold Nationwide Because Of Possible Salmonella Contamination


Smokehouse Pet Products, Inc. of Sun Valley, CA is recalling all sizes and package types of dog treats labeled as “Beefy Munchies,” because it has the potential to be contaminated with Salmonella.  Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
Beefy Munchies” was distributed nationwide through distributors selling to various retailers.
The product comes in individual bags, resealable bags and plastic tubs. The plastic tub will be labeled “Beefy Bites.” All sizes and packaging types will include a UPC code, lot number, and a best used by date of stamped on the back.
The current recall is expanded to include all “Beefy Munchies.”
No illnesses have been reported to date in connection with this problem.
The potential for contamination was noted after routine sampling and testing by the Colorado Department of Agriculture revealed the presence of Salmonella in two 4-oz packages of “Beefy Munchies.”
Any consumers who have purchased “Beefy Munchies” should discontinue use of the product and may return the unused portion to the place of purchase for a full refund. Consumers with questions may contact Smokehouse Pet Products, Inc. at 1-877-699-7387, Monday through Friday 7am-3:30pm PST.


Thursday, February 15, 2018

FDA Investigates Pattern of Contamination in Certain Raw Pet Foods Made by Arrow Reliance Inc., Including Darwin’s Natural Pet Products and ZooLogics Pet Food



The U.S. Food and Drug Administration, along with Washington Department of Agriculture, is investigating a pattern of Salmonella and Listeria monocytogenes contamination in raw pet foods manufactured by Arrow Reliance Inc.

Fast Facts

  • The FDA is alerting pet owners to a history of four recalls of and multiple complaints associated with Darwin’s Natural and ZooLogics pet foods, manufactured by Arrow Reliance Inc., dba Darwin’s Natural Pet Products, over the period from October 17, 2016 to February 10, 2018. In each instance, the company recalled these products after being alerted to positive findings ofSalmonella and/or Listeria monocytogenes in samples of their raw pet food products.
  • In its most recent recall, on February 10, 2018, Arrow Reliance/Darwin’s Natural recalled ZooLogics Duck with Vegetable Meals for Dogs (Lot #41957) and ZooLogics Chicken with Vegetable Meals for Dogs (Lot #41567) because the products may be contaminated with Salmonella and therefore have the potential to cause salmonellosis in humans and animals. The company states that it only sells its products online through direct-to-consumer sales.
  • The FDA has investigated six complaints of illness and death in animals that have eaten the recalled products.
  • Arrow Reliance/Darwin’s Natural has notified its customers directly of the recalls, but has so far not issued any public notification announcing this or any of the previous recalls.
  • This issue is of particular public health importance because Salmonella can make both people and animals sick.

What is the Problem and What is Being Done About It?

As part of an ongoing investigation into complaints associated with products manufactured by Arrow Reliance/Darwin’s Natural of Tukwila, WA, the FDA has confirmed that new samples of Darwin’s Natural Pet Products raw pet foods have tested positive for Salmonella. These raw pet foods include ZooLogics Duck with Vegetable Meals for Dogs Lot #41957 and ZooLogics Chicken with Vegetable Meals for Dogs Lot #41567.
The latest recall was triggered by a complaint of an adult dog that had recurring diarrhea over a nine-month period. The dog tested positive for Salmonella from initial testing by the veterinarian and by follow-up testing by the FDA’s Veterinary Laboratory Investigation and Response Network (Vet-LIRN). The Darwin’s Natural raw pet food that the dog had been fed was also positive for Salmonella.
Arrow Reliance/Darwin’s Natural is aware of the dog's illness and the positive results and initiated a recall on February 10, 2018 by directly notifying its customers via email. The firm has not issued a public recall notice.
Since October 2016, Arrow Reliance/Darwin’s Natural has initiated four recalls and had six reported complaints (some referring to more than one animal) associated with their raw pet food products, including the death of one kitten from a severe systemic Salmonella infection. The Salmonella isolated from the kitten was analyzed using whole genome sequencing and found to be indistinguishable from theSalmonella isolated from a closed package from the same lot of Darwin’s Natural cat food that the kitten ate.
In addition to reports of illnesses associated with Salmonella contamination in the products, the FDA is aware of complaints of at least three animals who were reportedly injured by bone shards in the Darwin’s Natural raw pet food products.
Since 2016, Arrow Reliance/Darwin’s Natural has recalled the following raw pet food products:
The recalled lot codes and the manufacturing dates are printed directly on the flexible film packages.
Arrow Reliance/Darwin’s Natural initiated each recall of the product lots by notifying customers directly via email. The company states that the raw pet foods are only sold online through direct-to-consumer sales.
This contaminated raw pet food is of particular public health importance because of the potential hazard to both human and animal health. Pets can get sick fromSalmonella, but may also be carriers of the bacteria and can infect humans. Pets do not have to be apparently ill to be able to pass Salmonella onto their human companions.
Raw pet food is more likely than other types of pet food to contain Salmonella andListeria monocytogenes. Pet owners who choose to feed raw pet food should be aware of the risks associated with these products.
The FDA has a zero-tolerance policy for Salmonella or other pathogenic bacteria in all pet food, meaning the agency will take action, as appropriate, against any pet food found to be contaminated with the harmful bacteria.

What are the Symptoms of Salmonella Infection (Salmonellosis)?

People infected with Salmonella can develop diarrhea, fever and abdominal cramps. The illness usually lasts 4 to 7 days, and most people recover without treatment.
Pets do not always display symptoms when infected with Salmonella, but signs can include vomiting, diarrhea (which may be bloody), fever, loss of appetite and/or decreased activity level. Pets can pass Salmonella to humans without showing any signs of the illness themselves.

How Soon After Exposure do Salmonellosis Symptoms Appear?

Most people infected with Salmonella develop diarrhea, fever, and abdominal cramps 6 to 72 hours after infection.
Although not all pets display symptoms when infected, those who do may have symptoms within 72 hours of infection. Pets do not need to display symptoms to be able to pass Salmonella onto their human companions. Once Salmonella gets established in the pet’s gastrointestinal tract, the animal can shed the bacteria when it has a bowel movement, and the contamination will continue to spread.

What are the Complications of Salmonellosis?

In some people, the diarrhea may be so severe that they need to be hospitalized. In these patients, the Salmonella infection may spread from the intestines to the blood stream and then to other body sites and can cause death unless the person is treated promptly with antibiotics.

Who is at Risk of Salmonellosis?

Young children are particularly at risk for salmonellosis if they handle or ingest contaminated pet food or unwashed bowls used to feed the pet food. Very young children may also be exposed by crawling on or otherwise touching contaminated surfaces and put their hands or other objects in their mouth (without handwashing), or have oral contact with an animal that has consumed contaminated pet food, or with that animal’s feces. Once Salmonella gets established in the pet’s gastrointestinal tract, the animal can shed the bacteria when it has a bowel movement, and the contamination will continue to spread.
Others at increased risk of serious infection are the elderly, pregnant women, and people with weakened immune systems.
As with humans, dogs and cats who are very young, very old, or have health conditions are particularly at risk for developing salmonellosis. 

What are the Symptoms of Listeria Monocytogenes Infection (Listeriosis)?

Gastrointestinal symptoms including diarrhea, fever, and muscle aches are symptoms of infection with Listeria monocytogenes.
Listeriosis is not common in pets, and when infected, typical symptoms include diarrhea and vomiting.
Pets can pass Listeria monocytogenes to humans without showing any signs of the illness themselves.

How Soon After Exposure do Listeriosis Symptoms Appear?

Gastroenteritis caused by Listeria monocytogenes has a relatively short incubation period, from a few hours to 2 or 3 days. The severe, invasive form of the illness can have a very long incubation period, estimated to vary from 3 days to 3 months.
Although not all pets display symptoms when infected, those who do may have symptoms within a matter of a few hours, but possibly weeks after infection. Pets do not need to display symptoms to be able to pass Listeria monocytogenes onto their human companions. Once Listeria monocytogenes gets established in the pet’s gastrointestinal tract, the animal can shed the bacteria when it has a bowel movement, and the contamination will continue to spread.

What are the Complications of Listeriosis?

Listeriosis can be fatal, especially in certain high-risk groups. In addition, whenListeria monocytogenes infects a woman during pregnancy, it can cause miscarriage, stillbirth, premature labor, and serious illness or death in newborns.
In severe cases of listeriosis in pets, symptoms include fever, muscular and respiratory signs, abortion, and death.

Who is at Risk of Listeriosis?

High-risk groups include the elderly, people with weakened immune systems and certain chronic medical conditions (such as cancer), and pregnant women.
Very young children are at risk if exposed to Listeria monocytogenes by crawling on or otherwise touching contaminated surfaces and put their hands or other objects in their mouth (without handwashing), or have oral contact with an animal that has consumed contaminated pet food, or with that animal’s feces. Once Listeria monocytogenes gets established in the pet’s gastrointestinal tract, the animal can shed the bacteria when it has a bowel movement, and the contamination will continue to spread.
Others at increased risk of serious infection are the elderly, pregnant women, and people with weakened immune systems.
As with humans, dogs and cats who are very young, very old, or have health conditions are at an increased risk for developing listeriosis.

What Do Consumers Need To Do?

Consumers should not feed their pets recalled lots of raw pet food manufactured by Arrow Reliance Inc. Consumers who purchased this raw pet food should throw it away. People who think they might have become ill or their pets may be ill from exposure to contaminated raw pet food should talk to their health care providers or veterinarians.
Consumers who had this product in their homes should clean their refrigerator and clean and disinfect all bowls, utensils, food prep surfaces, pet bedding, toys, floors, and any other surfaces that the food or pet may have had contact with. Because animals can shed the bacteria when they have bowel movements, it’s particularly important to clean up the animal’s feces in yards or parks where people or other animals may become exposed.
Pet owners who opt to feed their pets a raw diet should consult FDA’s Tips to Prevent Foodborne Illness from Raw Pet Food.

Who Should be Contacted?

People who think they might have become ill due to exposure to contaminated raw pet food or the feces of pets that have eaten contaminated raw pet food should talk to their health care providers.
Contact your health care provider if you have diarrhea that lasts for more than three days, or is accompanied by high fever, blood in the stool, or so much vomiting that you cannot keep liquids down and you pass very little urine.
People who think their pets have become ill after consuming contaminated raw pet food should contact their veterinarians. Veterinarians who wish to have dogs tested for Salmonella may do so through the Vet-LIRN Network if the pet is from a household with a person infected with Salmonella.
The FDA encourages consumers to report complaints about this and other pet food products electronically through the Safety Reporting Portal or by calling their state’sFDA Consumer Complaint Coordinators.

The information in this release reflects the FDA’s best efforts to communicate what it has learned from the manufacturer and the state and local public health agencies involved in the investigation. The agency will update this page as more information becomes available.





Monday, February 12, 2018

Redbarn Pet Products Issues Voluntary Recall of Dog Chews


With an extreme abundance of caution, and with the care and concern of pets top of mind, Redbarn Pet Products, LLC of Long Beach, CA is voluntarily recalling a single product, Redbarn’s 7-inch Bully Stick three pack, because it has the potential to be contaminated with SalmonellaSalmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products. No illnesses, injuries or complaints have been reported.
The recalled products were distributed in pet specialty retail stores. Affected product comes in a 2.4 ounce, green plastic bag marked with an expiration date of 112120ABC stamped on the side. The product UPC is #7 85184 25105 8. You can see examples of the packaging here.
Redbarn takes the safety of pets and pet parents seriously. As company President Jeff Sutherland explained, “On 2/5/2018, we were notified by the Colorado Department of Agriculture that a single sample collected from a retail location detected Salmonella. At Redbarn, we test every product lot before it leaves our manufacturing plant. This lot code, expiry date 112120ABC, was tested both at our Redbarn lab and by a third-party testing facility. Those tests were negative for salmonella or pathogens. Despite not being able to replicate these test results or receiving any negative reports from customers regarding these chews, we feel the best course of action is to recall this lot code of the product and keep our customers safe”.
Consumers are encouraged to check the lot code to see if their product was affected. Pet owners who have this product matching this lot code in their homes are urged to discontinue use of the product. Consumers who purchased 7-inch Bully Stick multipacks with the affected lot code are urged to return them to the place of purchase for a full refund.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian. Again, no illnesses, injuries or complaints have been reported.
Family-owned Redbarn takes the safety of our product, pets, and customers as a number one concern. Redbarn employs an extensive Quality Assurance team that run over 400 safety tests on their products every week. Products like the 7-inch bully sticks are tested multiple times, for bacteria like Salmonella, coliforms and enteros. A product is declared safe to ship only after it tests negatively for these bacteria and other pathogens. As Sutherland explained “In issuing this voluntary recall, in conjunction with the FDA, we are standing by our core values of quality and integrity. At Redbarn, we do the right thing for our customers. That means that we hold ourselves to the highest safety and quality assurance standards and take all precautions to prevent situations like a recall from happening.”
Consumers with questions may contact the company via email atinfo@redbarninc.com or by phone at at 1-800-775-3849, M-F, 8am-5pm PST.


Saturday, February 10, 2018

Smokehouse Pet Products Inc Recalls Limited Lots of “Beefy Munchies” Sold Regionally Because of Possible Salmonella Contamination



Smokehouse Pet Products, Inc. of Sun Valley, CA is recalling 4-oz bags of dog treats labeled as “Beefy Munchies,” because it has the potential to be contaminated with SalmonellaSalmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
“Beefy Munchies” was distributed in Washington, Michigan, North Carolina and Colorado through distributors selling to various retailers.
The product comes in a 4-oz bags marked with UPC 78565857957 and lot 449294 and with a best used by date of 10/25/19 stamped on the back.

Smokehouse Brand, Beefy Munchies, Beef Lungs, Dog Treats, 4 oz.

No illnesses have been reported to date in connection with this problem.
The potential for contamination was noted after routine sampling and testing by the Colorado Department of Agriculture revealed the presence of Salmonella in two 4-oz packages of “Beefy Munchies.”
Consumers who have purchased 4-oz packages of “Beefy Munchies” should discontinue use of the product and may return the unused portion to the place of purchase for a full refund. Consumers with questions may contact Smokehouse Pet Products, Inc. at 1-877-699-7387, Monday through Friday 7am-3:30pm PST.

Raws For Paws Recalls Turkey Pet Food Because of Possible Salmonella Health Risk


Raws for Paws of Minneapolis, MN is recalling approximately 4,000 pounds of its 5 lb. and 1 lb. chubs of Ground Turkey Pet Food because they have the potential to be contaminated with SalmonellaSalmonella can affect animals eating the product and there is risk to humans from handling contaminated products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
The recalled Ground Turkey Pet Food was distributed throughout Minnesota, Wisconsin, and Iowa directly to consumers and through online mail orders.
The recalled product is packaged into 1-pound and 5-pound sealed plastic tubes, also known as chubs. The chubs are packaged into regular Turkey Pet Food cases and Pet Food Combo Pack cases, which contain a variety of pet food products. The products in question have case codes of 9900008, 9900009, 9900014, and 9900015. The manufacture date of Turkey Pet Food cases is 10/12/2017, and the manufacture dates of Combo Pack cases are between 10/12/2017 and 2/2/2018.

Raws For Paws Recalls Turkey Pet Food Because of Possible Salmonella Health Risk

Product image of Raws for Paws Ground Turkey Pet Food, NET WT 5 lbs


Two illnesses have been reported to date in connection with this problem.
The potential for contamination was noted after testing by the Minnesota Department of Agriculture (MDA) revealed the presence of Salmonella in some packages of Turkey Pet Food.
Production of the product has been suspended while MDA and the company continue their investigation as to the source of the problem.
Consumers who have purchased Turkey Pet Food should discontinue the use of the product and contact Raws for Paws to determine if their product is subject to this recall and more information about disposal or return instructions. Consumers with questions may contact the company at 612-465-0372.



Tuesday, January 23, 2018

JustFoodForDogs Voluntarily Recalls Three Daily Diets because of Possible Listeria monocytogenes Health Risk from Green Beans


JustFoodForDogs (JFFD) of Los Alamitos, CA, is voluntarily recalling its Beef & Russet Potato, Fish & Sweet Potato and Turducken dog food meals in all sizes. JFFD uses 100% USDA and other restaurant grade ingredients in all of its pet food, and because the green beans used in these meals may be contaminated withListeria monocytogenes, the companyis alerting the public. Listeria monocytogenescan affect animals eating the product and there is risk to humans if they were to intentionally or unintentionally ingest the dog food or come into contact with contaminated feces from a pet that has eaten the food.
Listeriosis is rare in dogs and when infected most dogs have mild symptoms such as diarrhea and vomiting, however, more serious symptoms are possible, such as fever, muscular and respiratory signs, abortion and even death. In addition to the possibility of becoming sick, such infected animals can shed Listeria monocytogenes through their feces and thus serve as a source of infection to humans, especially if they have not thoroughly washed their hands. If your dog has consumed the recalled products and has these symptoms, please contact your veterinarian.
Healthy people infected with Listeria monocytogenes should monitor themselves for some or all of the following symptoms if they believe they may have consumed any of the above recalled items intentionally or unintentionally, or may have come into contact with contaminated feces from a pet that has eaten the food: nausea, vomiting, diarrhea, aches and fever. Rarely Listeria monocytogenes can result in more serious ailments including arterial infections, endocarditis and can be life threatening. Pregnant women are more susceptible to Listeria infection, which can result in abortion. The most common way that people are affected is by consumption of contaminated food. Consumers exhibiting these signs after consuming this product should contact their healthcare provider.
The recalled JFFD Beef & Russet Potato, Fish & Sweet Potato and Turducken was distributed only through 11 JFFD retail locations in Southern California, 3 Pet Food Express (PFE) locations in Southern California and 10 Northern California PFE locations. 
While testing demonstrates that only several dates of production were affected, out of an abundance of caution, JFFD is recalling all of the above mentioned products made from the dates of November 1, 2017 through January 14, 2018. These represent Best By lot code dates on all three of the JustFoodForDogs’ recalled products of 11/01/18 through 01/14/19.
The products being recalled were sold refrigerated or frozen and include all sizes offered – 7 oz, 14 oz, 18 oz and 72 oz. 
One of three items 

No confirmed Listeriosis has been reported but there have been reports of short-term symptoms in some dogs (diarrhea and vomiting).
There have been no reports of human illness to date.
The potential for contamination was discovered after a purchaser of JFFD products reported to JFFD veterinary medical staff that her dogs had become ill. Tests to date confirm that green beans purchased from a restaurant supply distributor were positive for Listeria monocytogenes.
The restaurant supplier/distributor of these green beans has voluntarily put a “product hold” on the distribution of these green beans to restaurants and other human food retailers.
JFFD is currently making these recipes available without green beans until the matter is resolved.
JFFD notified and is working with FDA on this matter.
Consumers who have purchased the recalled JFFD products from a JFFD store should contact JFFD at 866-726-9509, from 9:00 AM – 7:00PM PST seven days a week, for a full credit or refund. Consumers who have purchased the recalled products from Pet Food Express should return them to any Pet Food Express for a full credit or refund.

Wednesday, November 29, 2017

No Bones (or Bone Treats) About It: Reasons Not to Give Your Dog Bones

  Many dog owners know not to toss a turkey or chicken bone to their dog; those bones are just too brittle. But the U.S. Food and Drug Administration (FDA) says the risk goes beyond that, especially when it comes to the “bone treats” you may see at the store.

What’s a Bone Treat?

FDA has received about 68 reports of pet illnesses related to "bone treats,” which differ from uncooked butcher-type bones because they are processed and packaged for sale as dog treats. A variety of commercially-available bone treats for dogs—including treats described as “Ham Bones,” “Pork Femur Bones,” “Rib Bones,” and “Smokey Knuckle Bones”—were listed in the reports. The products may be dried through a smoking process or by baking, and may contain other ingredients such as preservatives, seasonings, and smoke flavorings.
So if you’re planning to give your dog a stocking full of bone treats this holiday season, you may want to reconsider. According to Carmela Stamper, a veterinarian in the Center for Veterinary Medicine (CVM) at the FDA, “Giving your dog a bone treat might lead to an unexpected trip to your veterinarian, a possible emergency surgery, or even death for your pet.”

Illnesses Reported

Illnesses reported to FDA by owners and veterinarians in dogs that have eaten bone treats have included:
  • Gastrointestinal obstruction (blockage in the digestive tract)
  • Choking
  • Cuts and wounds in the mouth or on the tonsils
  • Vomiting
  • Diarrhea
  • Bleeding from the rectum, and/or
  • Death. Approximately fifteen dogs reportedly died after eating a bone treat.
The reports, sent in by pet owners and veterinarians, involved about 90 dogs (some reports included more than one dog). In addition, FDA received seven reports of product problems, such as moldy-appearing bones, or bone treats splintering when chewed by the pet.

Tips to Keep Your Dog Safe

Here are some tips to keep your dog safe:
  • Chicken bones and other bones from the kitchen table can cause injury when chewed by pets, too. So be careful to keep platters out of reach when you’re cooking or the family is eating.
  • Be careful what you put in the trash can. Dogs are notorious for helping themselves to the turkey carcass or steak bones disposed of there.
  • Talk with your veterinarian about other toys or treats that are most appropriate for your dog. There are many available products made with different materials for dogs to chew on.
“We recommend supervising your dog with any chew toy or treat, especially one she hasn’t had before,” adds Stamper. “And if she ‘just isn’t acting right,’ call your veterinarian right away!”
To report a problem with a pet food or treat, please visit FDA’s Web page on “How to Report a Pet Food Complaint.